Privacy policy

1. Personal Information We Collect

In providing the Service, we may collect the following information.

• Name
• Address, billing address and shipping address
• Phone number
• Email address
• Order details, purchase history, and transaction information such as returns and exchanges
• Information required for payment
• The content of your inquiries
• IP address, browser and device information
• Browsing and usage activity on the Service
• Any other information you provide to us

Payment information such as credit card details is not held directly by us; it may be processed by Shopify or other payment service providers.

2. Purposes of Use

We use the personal information we collect for the following purposes.

• To accept orders, process payments, ship products and otherwise provide the Service
• To contact you regarding your order details, delivery status and similar matters
• To handle returns, exchanges and refunds
• To respond to your inquiries
• To operate, improve and enhance the quality of the Service
• To prevent misuse, fraud and other improper conduct, and to maintain security
• To send you information about our products, services and campaigns
• To take action required under applicable laws and regulations
• For other purposes incidental to those above

You may stop receiving marketing emails at any time by following the unsubscribe procedure.

3. Disclosure to Third Parties and Outsourcing

We do not provide personal information to third parties without your consent, except where permitted by law.

However, to the extent necessary to operate the Service, we may outsource the handling of personal information to, or share it with, the following parties.

• Shopify
• Payment service providers
• Shipping carriers
• Providers of systems, cloud services and similar infrastructure
• Customer support and other contractors necessary for operating the Service

We may also disclose personal information where required by law, where we receive a lawful request for disclosure from an administrative or judicial authority, or where necessary to protect the rights, property or safety of our company or a third party.

4. Handling of Personal Information by Shopify

The Service is operated using Shopify.

Your personal information may be processed by Shopify and its contractors for purposes such as providing the Service, processing payments, maintaining security and improving the Service.

In order to provide the Service, your personal information may also be stored or processed outside Japan.

For details on how Shopify handles personal information, please refer to the privacy policy established by Shopify.

5. Use of Cookies

The Service may use cookies and similar technologies for purposes such as improving convenience, analyzing usage, maintaining security and delivering advertising.

You can disable cookies through your browser settings. If you do so, however, some parts of the Service may not function properly.

6. Security Management

We take necessary and appropriate security measures to prevent unauthorized access to, and the loss, leakage or alteration of, personal information.

Where we outsource the handling of personal information to external contractors, we exercise necessary and appropriate supervision over them.

7. Retention Period

We retain personal information only for the period necessary to achieve the purposes of use, or for the period required to be retained under applicable laws and regulations.

Personal information that no longer needs to be retained is appropriately deleted or anonymized in accordance with applicable laws and our internal standards.

8. Your Rights Regarding Personal Information

Under applicable laws and regulations, you may be entitled to request the disclosure, correction, suspension of use or deletion of the personal information we hold about you.

If you wish to make such a request, please contact us using the details below.

We may ask you to provide information or documents necessary to verify your identity.

9. Personal Information of Minors

If you are a minor, please use the Service with the consent of a parent, guardian or other legal representative where such consent is required.

10. Links to External Sites

The Service may contain links to websites and services operated by third parties.

For how personal information is handled on linked sites, please refer to the privacy policy of each operator.

11. Changes to This Privacy Policy

We may change this Privacy Policy as necessary, including in response to amendments to laws and regulations or changes to the content of the Service.

The revised policy takes effect when it is posted on the Service, or at such other time as we may separately specify.

12. Contact

For inquiries regarding this Privacy Policy or our handling of personal information, please contact us using the details below.

glitterG Inc.
Email: info@glitterg.jp
Address: 5-5-21-2607 Nishi-Ikebukuro, Toshima-ku, Tokyo 171-0021, Japan